Your team steps in when it matters.
Every conversation lands in your inbox with its cards, bookings and details. Press Take over and reply yourself. The assistant stays quiet until you hand the chat back.
Exactly what the visitor saw
Transcripts include the slot pickers, product cards and booking confirmations the assistant showed.
Take over and hand back
While you are on the chat the assistant is paused and the visitor sees your replies as a team member.
Saved replies
Keep the answers you type every day and insert them with one click.
Told when someone waits
You get an email when a visitor writes in a chat you took over.
Leads and appointments
Contacts and bookings sit next to the conversations that produced them.
Questions
How fast do messages arrive?
Both directions refresh every few seconds while a chat is open.
Can several teammates share the inbox?
Today the inbox belongs to the account owner. Seats and assignment are not built yet.